Understanding First Responders


Our client’s public safety team was looking for ways to better understand the first responder community online.


Our engagement team assembled a unique set of tools, people and intel providers for the approach and methodology applied to this project. The intent was to map police, fire and medical emergency response communities online to better understand the needs of these communities and to identify the community influencers. So that the government may better disseminate useful information to assist first responders with research and development funding, adding value to the Canadian emergency management marketplace.


A significant knowledge uptake was received, along with a better understanding of how to insert government stakeholders into the conversation. Helping first responders’ access new funding for innovation.


As a result, the client was able to identify the largest social media policing community online. Allowing researchers to better listen and understand the operational needs of the law enforcement community.

Case Studies

Cannabis Enforcement Hazards and Task Analysis

Challenge The federal Cannabis Act came into effect on the 17th of October 2018. It made Canada the second country in the world, after Uruguay, to formally legalize the cultivation, possession, acquisition and consumption of cannabis and its by-products. Canada is the first G7 and G20 nation to do so. Cannabis in Canada is legal […]

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Government of Ontario’s Public Key Infrastructure

ONPAR conducted an options analysis to identify a provider for the Government of Ontario’s public key infrastructure…

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